Effective date: August 2, 2026 · OptiForm Compounds LLC
Information We Collect
Account information: name, email address, and password (stored securely hashed).
Order information: billing and shipping addresses, phone number, order history, and payment method selection.
Technical data: IP address, browser type, device information, and cookies used for session management and site functionality.
Communications: messages you send to customer support.
How We Use Your Information
Process and fulfill orders, including payment routing to third-party processors.
Provide customer support and send transactional emails (order confirmations, shipping updates).
Maintain account security and prevent fraud.
Comply with legal obligations and enforce our Terms of Service.
Third-Party Service Providers
Resend — transactional email delivery.
Payment processors — Card2Crypto, Affirm, and related payment partners process payments according to their own privacy policies.
Hosting and infrastructure — our site and database are hosted on secure cloud infrastructure.
We do not sell your personal information.
Data Retention
We retain account and order records as long as your account is active or as needed to fulfill orders, resolve disputes, and comply with legal requirements.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information (subject to legal exceptions); request correction of inaccurate information; opt out of the sale or sharing of personal information (we do not sell personal information); limit use of sensitive personal information where applicable; and not receive discriminatory treatment for exercising these rights.
To submit a privacy request, email support@optiformcompounds.com with the subject line "Privacy Request" and include your account email and the nature of your request. We will respond within the timeframe required by applicable law.
Cookies
We use essential cookies and local storage for authentication, cart persistence, cookie consent, and research-use acknowledgment. See the cookie banner on first visit for more information.
Children
This website is not intended for anyone under 21 years of age. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.